ItaaS Group is one of the most preferred IT Managed Services Providers for the domestic and international enterprises, especially in the TELCOs, Financial Services, Airline and Manufacturing space. We are a strategic IT outsourcing partner that can help you transform IT operations for maximum positive business impact.
Our IT Application Infrastructure and Platform Managed Services Team comes with extensive expertise in managing the entire Application Landscape including requirement gathering to platform design, deploy and operational support which incorporates maintenance across support levels from L0 to L3 (wherein we co-ordinate with the respective OEMs of standard applications) to ensure business continuity.
We enable our customers to focus on their core business while we ensure that their applications – both core and non-core, as well as custom applications function seamlessly. Once a certain level of stability is reached, our team works on improvements such as intelligent automation to accelerate efficiency and reduce human intervention.
ItaaS Group Infrastructure Managed Services Team enables our customers to manage and maintain their IT infrastructure. By leveraging our expertise across Middleware and Operating Systems, our team creates an end-to-end Infrastructure Maintenance and Support process. Our consultants handle everything from logging tickets to resolving issues and co-coordinating with OEMs of the respective technology products if required.
With our expertise and 22+ years of experience in Application and Infrastructure Manage enables us to cater to the managed services requirement of our customer. We take over from an incumbent vendor and stabilize operations in the quickest possible time.
The improvement phase kicks in post stabilization and it enables us to accelerate returns on investment for our customer by deploying automation, process efficiency, security and uptime.
Benefits
- You are investing your time and resources on IT operations as against core business operations
- You are not future-proofing and crisis-proofing your business applications and underlying technology
- You are not optimizing your IT investments by leveraging the latest advancements in technology
- You are not creating a seamless plan for ensuring that your business is up and running at all times